Legal · Cookies
Cookie Notice
Last updated: 15 October 2026
TradieDial does not use advertising cookies or cross-site advertising trackers. We use essential session cookies in protected product areas and cookieless, aggregate telemetry on public pages.
1. Essential session cookies
Swipe the table sideways to see each cookie's purpose and lifetime.
| Name | Purpose | Typical life |
|---|---|---|
fd_auth | Keeps an authorised founder/admin signed in. | Up to 30 days |
td_sales | Keeps an authorised sales-team user signed in and attributes internal actions. | Up to 30 days |
td_client | Keeps a customer signed in and scopes requests to that customer's business. | Up to 30 days |
These cookies are HTTP-only, signed, secure in production and SameSite=Lax. They contain an expiry and signed account reference, not the user's password. They are necessary for the requested authenticated service and cannot be disabled within TradieDial; users can sign out or delete them in browser settings.
2. Local and session storage
Dashboard and sales tools store interface preferences, such as test mode, map visibility and training mode, plus identifiers for read messages, leads visited during a calling session and pending message commands. These support the selected workflow and help avoid duplicate actions; they are not advertising profiles. Local storage remains until cleared, while session storage normally ends when the tab session closes. Clear site data on a shared device, but do not clear a pending-send record merely to retry an uncertain message.
3. Public-page analytics
Vercel Web Analytics records aggregate public-page information such as route, referrer, approximate country, browser, operating system and device type. It does not set third-party cookies, associate events with a named person or create a cross-site profile. Its temporary visitor hash is discarded after 24 hours.
Vercel Speed Insights records anonymous web-performance measurements such as route, device/browser category, country and Core Web Vitals. We use this to find slow or unstable pages.
TradieDial blocks both tools on dashboards, staff pages and token-bearing continuation, onboarding, subscription and unsubscribe routes. We do not put tracking pixels in outreach email.
4. Your choices
The current site does not display a marketing-cookie banner. You can block scripts or clear site data through your browser. Blocking essential cookies prevents protected dashboards from working. Consent requirements apply to relevant device storage and access technologies, not just files called cookies; cookieless analytics is not automatically exempt. We must assess any applicable exemption and provide the required information, choices or consent controls for the technology used.
External payment, calendar and mapping pages have their own privacy and cookie controls when you visit them. Our notice does not replace theirs.
5. Contact
For questions, email hello@tradiedial.com. See the Privacy Policy for data rights and complaints.